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BOOKING GUIDE - TURISTIC CONSORTIUM INCOMING EXPERIENCE

Introduction

Booking.incomingexperience.it is a free and exclusive service of online booking, which allows you to book a wide selection of accommodation facilities.

To book online you need only to give the details of the credit card “as guarantee” and you will receive directly a voucher to be presented on your arrival at the hotel. 

A huge range of hotels and residences at your disposal with few clicks.

To book online you need only to make a search and click directly on SEARCH.

To book by telephone you need only to call our Booking Office at the phone number (+39) 0116505309.

 

Booking Online

Booking.incomingexperience.it , advanced and reliable, allows direct online booking of the accommodation facilities available on the site, 24 hours a day.

Each hotel, residence and apartment is presented with an information sheet which gives a description of accommodation facility, category, location, prices and services available.

The computer system automatically calculates the total price for the stay, bearing in mind the number of people, the length of the stay, the board arrangements requested and any reductions and extras. You only need to choose the accommodation which most appeals to you and insert the data required.

To confirm your reservation you will be required to insert your credit card data as a guarantee. Personal information and credit card data are protected by the Digital Certificate VerySign SSL (Secure Socket Layer) at 128 bit. Once the data have been inserted and you have clicked on BOOK, the system will generate a voucher addressed to the user, the accommodation and Consorzio Turistico Incoming Experience. Please note that on the voucher the credit card data will be encrypted: only the selected accommodation facility will be able to decrypt it throught a specific protected procedure.

The reservation is confirmed once you received the voucher by e-mail from Consorzio Turistico Incoming Experience. The total amount of the accommodation must be paid in site before departure. For “non-refundable” rooms the total price of the booking will be charged on the day of booking and will not be refunded. On the voucher, which must be presented on arrival at the hotel, are indicated the accommodation and board arrangements, the relative prices and the information necessary to contact the booked accommodation facility.

The property may temporarily hold an amount on the card provided, just to test your card and guarantee your booking. This test payment will be returned to you.

All extras, services requested on the spot or anything not specifically indicated in the voucher must be paid at check-out time. The total price does not include the city tax.

In any case you can always count on the telephone assistance and suggestions of the operators at our Booking Office.

Telephone Booking

Calling the number (+39) 0116505309 you can book your stay at one of our hotels, residences or apartments, with  the assistance of our Booking Office, which is open from Monday to Friday from 9 am to 6 pm, except for Bank holidays. On the basis of your requests and preferences our operators will help you to find the required accommodation.

To confirm your reservation you will be required to insert your credit card data as a guarantee. Personal information and credit card data are protected by the Digital Certificate VerySign SSL (Secure Socket Layer) at 128 bit. once the data have been inserted and BOOK has been clicked, the system will generate a voucher addressed to the user, the accommodation and Consorzio Turistico Incoming Experience. Please note that on the voucher the credit card data will be encrypted; only the selected accommodation facility will be able to descrypt it through a specific protected procedure.

The reservation is confirmed once you received the voucher by e-mail from Consorzio Turistico Incoming Experience. The total amount of the accommodation must be paid in site before departure. For “non-refundable” rooms the total price of the booking will be charged on the day of booking and will not be refunded. On the voucher, which must be presented on arrival at the hotel, are indicated the accommodation and board arrangements, the relative prices and the information necessary to contact the booked accommodation facility.

The propert may temporarily hold an amount on the card provided, just to test your card and guarantee your booking. This test payment will be returned to you.

All extras, services requested on the spot or anything not specifically indicated in the voucher must be paid at check-out time. The total price does not include the city tax.

Hotel Services

The official classification is assigned by the provincial Tourist Office. Hotels are awarded from 1 to 5 stars, on the basis of the general quality of the buildings, facilities and services provided.

Payment can be made in cash or by credit card, where these are accepted.

City tax: The total price does not include the city tax. Where it is requested, it must be paid directly at the hotel.

PLEASE NOTE: All the prices published in the site are in €. The description and the prices of hotel services have been supplied to us by the hotels themselves. Consorzio Turistico Incoming Experience shall not be held responsible for  any breach of the hotel or residence which received the booking.

Children and Reductions

Children under the age of 12 at the time of the stay are usually entitled to special reductions, calculated automatically by the computer system. Discounts for children, together with any discounts for the 3rd and 4th bed, are referred to accommodation in a room with 2 persons paying the full rate.  

Cancellations and Changes

The conditions of cancellation of each hotel are shown on the “Insert data” screen at the “cancellation policy” link, and are also shown at the bottom of the booking voucher.
You can cancel your booking, according to the cancellation policy of the selected accommodation facility, selecting the button on your confirmation voucher.

This procedure will generate a cancellation voucher addressed to the user, the accommodation and Consorzio Turistico Incoming Experience.

The platform booking.incomingexperience.it does not foresee teh possibility of changing a booking. A booking must be cancelled, following the instructions contained in the section below, and then a new booking must be made.